CHAPTER SERVICE CONSULTANTS
OVERVIEW OF THE CSC PROGRAM
Alpha Delta Phi’s Chapter Service Consultant (CSC) program exists to provide chapters with on-site training, mentoring and consultation on all things concerning fraternity operations. CSCs spend their time traveling across the US and Canada visiting the undergraduate chapters, coordinating regional leadership summits, and assisting in expansion opportunities for the fraternity. During a visit to your chapter, you and your Chapter Service Consultant will work together to identify challenges within your chapter and develop a strategy to overcome those hurdles and achieve your goals. During the visit, the CSC will observe and evaluate what the chapter is doing well to pass on to the Board of Governors and recommend the chapter for yearly CSC Awards given at our Annual Convention.
PREPARING FOR THE VISIT
Preparation for the arrival of your CSC is crucial to a successful visit. Please ensure that your chapter has taken the necessary measures to prepare for the CSC visit.
The CSC will reach out to the chapter and alumni leaders at least 2-3 weeks in advance of his visit to schedule meetings and discuss how the visit will work. He will also reach out to any university administration officials that advise the chapter. Please be available to meet with the CSC and make sure that other brothers are aware of his visit.
If your chapter has a catering meal plan or chef, consider alerting them when the the CSC will be in town to ensure there is enough food so he can eat with the chapter.
Ensure the visiting CSC has access to WiFi during his stay so we can get work done while members are at class or social functions. Staying connected while visiting chapters is critical. If your school requires guest access to a university network, work with the CSC to help him obtain access.
CSCs should have a private room with a locking door during their stay. Each room should have either a bed, futon or space for an air mattress. Clean sheets, blankets, and pillows are preferred but most CSCs will travel with their own. If a chapter does not have private accommodations or is unwilling to provide them, the chapter may be billed for a nearby hotel stay during the CSCs visit.
Provide any door code, keycards, or house keys so the visiting CSC can access the house and/or room. CSC should also have a room with a working lock to store their possessions during there length of their visit.
Since your chapter will be notified in advance of a CSC visit, chapters are advised to make room in their parking lot for the CSC to park their car. Most chapters require long drives so the last thing an exhausted CSC wants to do when he arrives is deal with a lack of parking. If your chapter doesn't have or parking lot, please make arrangements with the college/university in prior to his arrival.
Initiated member of Alpha Delta Phi
Have strong written and verbal communication skills
Willingness to promote positive change and learn new leadership and education techniques
Valid driver’s license, clean driving record, and car with valid insurance
Valid passport (U.S. applicants must be able to obtain entry into Canada)
Experience with public speaking and speaking to people of authority
Executive chapter leadership experience
Team oriented and creative problem solver
Ability to write concise reports using good grammar, spelling and punctuation
Paid business cell phone
Paid & furnished housing in Minneapolis, MN with parking
Daily meal stipend while traveling, plus reasonable travel expenses
Keep your airline/hotel loyalty points/rewards
Extensive travel experience
Alumni contact and networking potential
Career development opportunities